Douglas Fir Resort & Chalets Banff, Banff
About the Hotel
Douglas Fir Resort & Chalets is located on Tunnel Mountain Road in Banff National Park, Alberta. This resort has been a leading family destination for 25 years, attracting repeat guests, especially families with children. Guests can enjoy a natural environment with a range of outdoor adventures nearby. Its unique accommodations include chalets and bungalows, designed to provide comfort alongside spectacular mountain views.
Location
Douglas Fir Resort is conveniently located near the Tunnel Mountain Trailhead, offering direct access to hiking. Attractions such as the Whyte Museum of the Canadian Rockies and Bow Falls are just a short drive away. Free indoor heated parking and easy access to public transportation make it convenient for families to explore the Banff area and beyond.
Rooms
The accommodations range from spacious one-bedroom loft condos to bungalows with rustic charm. Each unit is equipped with a fully-equipped kitchen, providing all modern amenities, including a fridge and dishwasher. Master bedrooms feature king-size beds, en-suite bathrooms, and balconies offering stunning mountain vistas. Larger units can comfortably accommodate families and include additional sleeping options such as sofa beds or Murphy beds.
Eat & Drink
The dining arrangements in the bungalows provide ample space, featuring expandable oak dining tables that can seat up to eight guests. Each kitchen in the units includes all necessary utensils and dinnerware for a home cooking experience. Complimentary coffee and tea are provided daily. This allows families to enjoy meals together in the comfort of their accommodations, creating a relaxing atmosphere.
Leisure & Business
The resort boasts a variety of recreational facilities, including two indoor waterslides, a children's pool, and indoor play areas. Leisure amenities also include saunas, a steam room, and a fitness center for guests looking to stay active. A large living area with ample seating and fireplaces enhances the family-friendly atmosphere, where guests can unwind after a day of exploring.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Air conditioning in public areas
- Baggage storage
- Ski storage
- Elevator
- ATM/Cash machine
- Sundry/Convenience store
- Gift/Newsstand
- Smoke detectors
Sports & Fitness
- Fitness center
Guest Parking
- Kitchen
Services
- Free city shuttle
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Newspaper service
- Computer connection
Dining
- Bar/ Lounge area
- Picnic area/ Tables
Children
- Paid babysitting/ Child services
- Children's pool
- Water slides
- Children's play area
Spa & Leisure
- Indoor swimming pool
- Aqua park
- Garden area
- Barbeque grills
- Sauna
- Steam room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Balcony
- Ironing facilities
Bathroom
- Bathtub
- Hair dryer
Self-catering
- Kitchen
Media
- Television
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel provided a mix of experiences. The rooms, while clean and well-stocked, were not what I expected. The service was top-notch with helpful staff, despite a minor issue with the sofa bed. The location was convenient with good amenities, although some draft issues were noticed. The dining options were satisfactory. Overall, a decent stay with some room for improvement.
The hotel is a welcoming spot for families with children, offering a quiet atmosphere, a lovely terrace, and a magnificent view of the wood. The service is helpful and friendly, but some staff members could be more informative. The location is ideal for those seeking a warm place to relax in colder weather, although it is a bit of a walk to the town center. The dining experience is convenient for hikers, but there could be more variety in the breakfast options.
The hotel was a mixed experience. While the rooms needed some freshening up and were not ready on time, the location was great with convenient amenities nearby. The service was a mix of unhelpful and attentive staff. The dining options were included but limited. Overall, a decent stay with room for improvement.
My stay at the hotel was fantastic! The rooms were incredibly clean and comfortable, and James truly went above and beyond in ensuring our satisfaction. We will definitely choose this hotel again on our next visit to Banff. However, there were some issues with rudeness from staff at times, which was a bit disappointing. The location was great, very close to downtown and hiking areas, providing a comfortable and quiet environment. The dining options were satisfactory, especially for packing lunches for hikes, although there were some missed opportunities to enhance the experience. Overall, a pleasant stay with a few minor hiccups.
My stay at the hotel was okay but had its drawbacks. The rooms were quite outdated and shabby, with chunks out of the woodwork and holes in the sofa. The service left something to be desired as the staff were not very friendly or accommodating. However, the location was convenient with easy access to town and hiking trails, although the lower unit was chilly. The dining options were limited, and the facilities were standard.
The hotel offered clean and comfortable rooms with self-service amenities but appeared a little tired and dated. The staff, while pleasant, seemed a little stressed at times. The location was great for families with a short drive to the city center and a beautiful mountain view. The dining options were good, especially with locally caught fish, but some improvements could be made. Overall, it's a decent choice at a good value for your money.
The hotel had charming old-fashioned rooms with a fireplace, providing a clean and quiet stay with a well-supplied kitchen. The service was friendly and attentive, going the extra mile to ensure a pleasant experience. The location offered easy access to downtown Banff while maintaining a peaceful atmosphere. The dining experience included delicious complimentary breakfast options. Although the rooms may need a refresh, the overall value for money was great.
The hotel has a rustic feel and overlooks the woodland and mountains, offering a cozy atmosphere with a small kitchenette and a nice-sized bathroom. The service was great, with attentive staff, but some areas needed a bit more attention to cleanliness. The location is superb for those seeking a quiet retreat with easy access to the mountain. The dining options were satisfactory, especially with included meals on certain weekends. Overall, a comfortable stay with value for money.
The hotel is conveniently located, quiet, and close to the mountain, offering a great setting for a family vacation in Banff. The rooms were not as expected, smaller than booked, and lacking some requested amenities. The service was friendly but lacked proactive problem-solving. The dining experience was enjoyable, especially when included in the room rate. The location offers wonderful views of the forest and mountains but may require improvements in cleanliness.
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